Improving customer satisfaction
1. We strive to improve customer satisfaction by accurately understanding expectations and requirements and providing products and services that meet those needs.
Continual improvement
2. We promote continual improvement in every business process to improve quality.
Employee education & development
3. We provide ongoing education and training so every employee understands their responsibility for quality and acquires the necessary knowledge and skills.
Compliance
4. We fulfill our social responsibilities by complying with relevant laws, regulations, industry standards and other requirements.
Communication & cooperation
5. We contribute to quality improvement through effective communication and cooperation with internal and external stakeholders.
Established: January 6, 2023
Revised: September 2, 2024
TOSEI CO., LTD.
Representative Director: Wang Ping