Handling personal information

Learn how TOSEI handles personal information.

1. Purposes of use

Whenever we obtain personal information, we notify the individual of its purpose and use it with explicit consent. Information entrusted to us is used only for the purposes listed below and no others.
Providing personal information is voluntary. However, if necessary information is missing, incomplete or incorrect, we may be unable to respond to inquiries, provide services or conduct recruitment selection.

(1) Customer information
To perform and communicate about business transactions.

(2) Commissioned research and other work
To perform work commissioned by public institutions, private organizations and companies.

(3) Employee and related information
For attendance management, benefits, payroll, benefit applications, Individual Number administration (including family information), profile introductions on our public website, and coordination with business partners.

(4) Applicant information
For recruitment selection and technical assessment of personnel needed by the company.

(5) Inquiries, including disclosure requests and complaints
To respond to inquiries. Telephone calls may be recorded.

2. Requests for disclosure and related actions

For retained personal data, we respond to requests for notification of purposes, disclosure, correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties (collectively, disclosure and related actions). We also respond to requests concerning records of provision to third parties and verification records when receiving information from third parties.

(1) Organization: TOSEI CO., LTD.; Representative Director Wang Ping
54-2 Mamiya, Kannami-cho, Tagata-gun, Shizuoka 419-0123, Japan

(2) Personal Information Protection Manager: Representative Director Wang Ping

(3) Purposes of use: as stated in the preceding section. For personal information handled in commissioned work, we have no authority to disclose or take related actions; please contact the commissioning organization directly.

(4) Provision to third parties: in addition to purposes consented to at collection, information may be provided to administrative agencies under law, for criminal investigations or for public health reasons. We do not otherwise provide it to third parties.

(5) Outsourcing: we may entrust personal information to contracted providers assessed as having security measures equivalent to or stronger than ours.

(6) Contact for requests: Personal Information Protection Manager, Representative Director Wang Ping
54-2 Mamiya, Kannami-cho, Tagata-gun, Shizuoka 419-0123, Japan
TEL: 055-948-9422
Please allow up to 10 days for a response.

(7) How to request disclosure and related actions
Personal Information Disclosure Request and Response Form Download the form and send it by post. After receiving your request, we will compare it with our records and may verify your identity by telephone or other means.

(8) Requests by a representative
Please attach the following documents when applying through a representative.
• A document proving authorization by the individual
• A copy of the representative's photo ID, such as a driver's license, passport or Individual Number Card. Black out any Individual Number or registered domicile before submission.

(9) Fee: JPY 1,100 for notification of purposes or disclosure. Please pay using a method specified in the Personal Information Disclosure Request and Response Form.

(10) Where law prescribes special procedures, those procedures apply.

(11) We may be unable to comply with requests in the following cases.
a. Risk of harm to the life, body or property of the individual or a third party
b. Risk of encouraging or inducing illegal or improper acts
c. Risk to national security, relationships of trust with other countries or international organizations, or interests in negotiations with them
d. Risk of obstructing crime prevention, suppression or investigation, or the maintenance of public safety and order
e. Where cooperation with national or local authorities in statutory duties is necessary and notifying or publishing the purpose could hinder those duties
f. Risk of harming the company's rights or legitimate interests
g. Risk of seriously obstructing the proper conduct of our business
h. Where compliance would violate law
i. Where the requested correction concerns an evaluation or similar information rather than a fact

3. Security measures for personal data

We apply security measures appropriate to the purposes of use for all personal data, including the following examples.

(1) Establish and communicate our privacy policy, published documents, personal information handling rules and security management rules

(2) Organizational measures: limit responsible managers and handlers, define reporting channels, and conduct checks and audits

(3) Personnel measures: regular training for all staff, initial training for new staff, and confidentiality agreements

(4) Physical measures: controlled and handling areas, locking controls, and irreversible erasure and disposal

(5) Technical measures: minimize access privileges and prevent unauthorized external access

(6) Overseas processing: understand the external environment of the relevant country and implement measures

4. Complaints & inquiries

Please contact the following office with complaints or inquiries about our handling of personal information.

〒419-0123

54-2 Mamiya, Kannami-cho, Tagata-gun, Shizuoka

TOSEI CO., LTD.

Personal Information Protection Manager: Representative Director Wang Ping

TEL:055-948-9422

Hours: 9:00–17:00, excluding weekends, public holidays and the year-end/New Year period

Established: April 1, 2021

Last revised: July 13, 2026

Personal Information Protection Manager: Representative Director Wang Ping